At Guncraft Ltd. we are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 5th March 2023.
What we collect
We collect the minimum possible data on the users of our service. When you place an order with Guncraft Ltd we ask you for the following information to help us process your order:
- Your name
- Your company name (optional - if you have one)
- Your billing address
- Your shipping address
- Your contact details - email and telephone number
If you make a payment we also record:
- The date and time of the transaction
- The transaction reference number
- The IP address used to make the transaction
- The last 4 digits of the payment card number
We also collect the IP address from which you access our site for security and operational reasons.
What we don't collect
We will not normally ask you for financial information like credit card or bank details. All payments to us are processed indirectly through our payment provider, FIS Worldpay. For information on their privacy policy, please see their website.
How we use the information we collect
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Name: This is used to address you in emails and for invoicing and dispatching goods.
- Email address: This is used to send you information on accessing and using your website.
- Address & telephone number: We use this information for invoicing and despatching of goods only.
- IP address: We log this to provide an audit trail of actions performed on the site.
Security
We are committed to ensuring that your information is secure. Your details will not be revealed to anyone unless we are legally required to do so.
Cookies
A Cookie is a small text file that typically contains a unique code that is stored on your device when you visit a web page. The cookie is passed back to the server when you request another page. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
This website uses cookies as a necessary part of the correct functioning of the website.
We use Google Analytics to help collect data that allows us to understand how you interact with our website. These insights allow us to both improve content and build better features that enhance your experience. Google Analytics uses a set of cookies to collect information and report site usage statistics without personally identifying individual visitors to Google. ‘_ga’, the main cookie used by Google Analytics, enables a service to distinguish one visitor from another and lasts for two years. Any site that implements Google Analytics uses the ‘_ga’ cookie. Each ‘_ga’ cookie is unique to the specific property, so it cannot be used to track a given user or browser across unrelated websites.
You can choose to disable the cookies this site employs. Please note that if you do this, the site may not work properly for you. In particular, you may not be able to login and see certain pages and content, or purchase items from our shop pages. If you wish to change your decision about allowing or disallowing cookies, please use the link below:
Click here to change your cookie choices
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.